CRM ACE Summer Associate

Medtronic

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

 CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: 

Clinical Specialists provide technical, educational, and sales support to assist the district in meeting pacemaker and defibrillator sales and customer service objectives. Cardiac Rhythm Management (CRM) seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. Clinical Specialists assist sales representatives in covering their territory.   

The summer associate would work with a field mentor, following them into cases and clinics throughout the sales territory. They will focus on training through the modules for Core and Fundamentals. Each week, the summer associate will have a meeting with the technical field engineer on relevant topics. The summer associate program objective is to prepare participants for a possible future career in the Service organization with Medtronic as a Clinical Specialist. The following provides detail for this full-time role as a reference only for future career progression.   

 A DAY IN THE LIFE – FULLY TRAINED CLINICAL SPECIALIST (Reference Only):

Technical Support  

Successfully completes CRM Field Technical Training – including online and field-based training  

Performs checks/interrogations of all CRM medical device systems post sign-off   

Supports implants of all CRM products post sign-off  

Provides on-call support as needed on evenings and weekends post sign-off  

Provide troubleshooting support as requested  

Operational Support  

Assures completion of patient registration and any other required hospital documentation  

Helps manage consignment inventory and trunk inventory once obtained  

Provides additional inventory support to meet customer needs  

Maintains software on programmers throughout the district as directed  

Assists with managing daily coverage logistics as needed  

Educational Support  

Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed  

Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off  

Sales Support  

Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer  

Assists with obtaining customer POs throughout the quarter  

Has a basic understanding of the competitive landscape  

Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives  

Ongoing Technical Development  

Stays up to date on new products, solutions and patient management offerings  

Completes all assigned training in a timely manner  

Performs other related duties as assigned  

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Josefine Fleetwood (She/Her), Employer Relations Manager

Oregon State University | College of Engineering  

School of Chemical, Biological and Environmental Engineering

School of Nuclear Science and Engineering

Department of Biological and Ecological Engineering

116 Johnson Hall  - Room 112

541-737-7286

Josefine.fleetwood@oregonstate.edu